Demo Engineer

Bloomreach is building the world's premier agentic platform for personalization.We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. • We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. • We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. • We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous...it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the Team We're a small, high-impact engineering team embedded inside the Go-To-Market organization. Our job is to make Bloomreach impossible to ignore in a sales cycle by using AI to build demo environments, automate work, and create self-serve tools for presales teams around the world. We move fast, experiment constantly, and build things that end up in front of some of the world's largest retailers and brands. We care about craft, speed, reliability, and whether the field can actually use what we ship. The Role Bloomreach is seeking an AI Demo Engineer who is AI-native by instinct: a flexible software engineer who reaches for AI tools first, learns quickly, and uses technology to solve whatever problem is blocking the field. This is not a traditional engineering role. You are not maintaining production systems or working through a standard product backlog - this is a 0-1 Builder role. You will start with ambiguous presales needs, prototype quickly, test with the field, and turn the best ideas into polished demos, automations, internal tools, and repeatable assets. Our work helps the Go-To-Market team clearly articulate the value of Bloomreach's platform to prospects and partners. You're building the machinery that lets a world-class presales team show rather than tell; configuring environments, creating agentic workflows, and shipping self-serve tooling that lets solution consultants spin up, customize, and run tailored demos of Bloomreach's full platform without coming back to you every time. Some days that means building a demo experience. Other days it means automating a painful workflow, wiring tools together, creating a self-serve template, or using AI to move from vague idea to working prototype faster than a traditional process would allow. You'll work closely with your team lead (based in the US), so strong async collaboration and ability to connect across time zones with EU and US teams are part of the job. What You'll Do Build AI-powered demo experiences: Design and ship demos, prototypes, and interactive experiences that make Bloomreach's platform feel tangible and relevant. Automate work using AI: Spot repeatable GTM work and turn it into useful automations, prompt patterns, internal tools, integrations, agents, skills, MCPs, SDK-powered workflows, or whatever else best saves time for the field. Enable SC self-service: Build tools that let Solution Consultants configure, personalize, and run tailored demos without engineering intervention for every request. Prototype fast and productize what works: Take loosely defined ideas, build quickly, test with the field, and decide what should become a durable internal product, accelerator, or demo asset. Bring Loomi and Bloomreach AI to life: Use AI-assisted experiences, personalization, LLM integrations, and smart workflows to help prospects understand Bloomreach's value. Train and enable the field: When you ship something new, you make sure the presales team knows how to use it. You document, demo the demo, and build internal confidence. Keep demos reliable under pressure: Troubleshoot quickly, maintain customer-facing environments, and treat a broken demo in front of a prospect with urgency. Technical Background • TypeScript / JavaScript, Python, React, Next.js, Node.js, or similar modern web tooling. • Claude Code, Cursor, or equivalent AI-assisted development tools; LLM APIs such as OpenAI or Anthropic; prompt engineering, workflow orchestration, SDK integrations, agents, MCP, or retrieval systems. • Shopify; Hydrogen (Remix-based), Liquid, Storefront API, Admin API. You do not need deep experience with every tool listed. The stronger signal is that you learn quickly, stay current as the AI landscape changes, and use AI itself to close gaps in your own experience. Strong Advantages • Experience bu