[Remote] Senior Software Engineer - Generative AI

Note: The job is a remote job and is open to candidates in USA. Acuity Insurance is seeking a Senior Software Engineer to design, build, and maintain production-ready Generative AI capabilities within existing applications and platforms. This role emphasizes delivering secure, scalable, and user-focused AI solutions while collaborating closely with engineers, architects, and business partners. Responsibilities Partner with business analysts, engineers, and stakeholders to understand business challenges and design strong AI solutions, including LLM based and agentic systemsDemonstrate professionalism and integrity while serving as a role model for engineers and promoting a culture of excellence and curiosityLead planning and scoping of AI projects, providing input on timelines, model selection, infrastructure, and deliverablesDevelop and enhance AI applications including RAG pipelines, model evaluation frameworks, and agent orchestrationsWrite clean, scalable, and maintainable code that supports high performing AI systems and meets reliability expectationsDemonstrate expert understanding of data ecosystems and how they support AI workflows including data vectorization, retrieval, and context routingPerform testing, debugging, and output validation to ensure AI responses are accurate, safe, and aligned with business logicProduce and maintain clear technical documentation including integration specs, system diagrams, integration guides, and operational runbooksIdentify and correct inefficiencies in code, architecture, prompts, data flows, and model parameter tuningMentor other engineers in AI best practices, model behavior, prompt design, and responsible AI principlesPerform code reviews and provide recommendations for accuracy, performance, and adherence to AI safety guidelinesDirect and manage AI projects from initiation through delivery including model selection, benchmarking, deployment, and monitoringIdentify and develop solutions for highly complex AI integration challenges like prompt chaining, retrieval design, agent coordination, and enterprise scale integrationsUnderstand the architecture of the applications and AI systems you contribute to and ensure new development aligns with strategic patternsStay current with AI industry trends/tooling and best practices including breakthroughs in LLMs, agents, and model safetyParticipate in regular attendance and complete mandatory training programs as assigned by AcuityPerform other duties as assigned Skills Bachelor's degree or equivalent combination of education and experience in software engineering, computer science, or related field5 or more years of experience in software engineering, including experience integrating AI capabilities into production applications using external services or APIsExpertise across a wide range of tools and technologies, including programming languages such as Java, Python, and JavaScriptExperience with relational and non-relational databases including Db2, PostgreSQL, SQL Server, and vector databasesFamiliarity with web UI frameworks such as Vue, React, or AngularKnowledge of software development workflows, CI/CD pipelines and version control toolsExperience with AI and Gen AI technologies including LLMs, Retrieval-Augmented Generation (RAG), standardized model connection protocols, agent frameworks, and prompt engineeringExperience with AI Orchestration frameworks, like LangChain, to connect LLMs to dataFamiliarity with AI Observability tools to monitor and debug AI responsesUnderstanding API Management, including rate limiting, latency, and token cost optimizationExperience with cloud platforms including Azure, IBM, GCP, or AWS for AI servicesAbility to analyze user requirements, define technical specifications, estimate work, and deliver high quality solutionsStrong analytical thinking with the ability to break down complex problems and apply practical AI driven approachesStrong communication skills and ability to work with cross functional teamsExcellence in documentation, testing practices, and operational reliabilityAbility to stay current with AI advancements, LLM research, and evolving best practicesPassion for building reliable, safe, and impactful Generative AI systems Benefits Generous 401(k) contributionMedicalDentalVisionLife and disability insurancePaid time offEmployee Assistance ProgramAnd more Company Overview Acuity Insurance is a leading provider of insurance solutions, delivering exceptional coverage and customer service to individuals and businesses in over 30 st