Staff Software Engineer - Adaptive Telemetry, Databases

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X. We're scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity. Staff Backend Engineer - Adaptive Telemetry, Databases This is a remote position. We are looking for candidates in the Canadian time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Databases department owns and operates the telemetry databases that are Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. We offer our databases as a Cloud service supporting Grafana Cloud. Adaptive Telemetry Group The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of Adaptive Metrics, Adaptive Logs, Adaptive Traces and Adaptive Profiles. Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. What will you be doing: • Drive technical strategy and roadmap. Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions. • Lead end-to-end delivery of large, cross-functional projects. Own planning, design, execution, rollout and long-term operation of large initiatives. • Own architecture, reliability, performance and cost for critical systems. Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable. • Define SLOs/SLIs and lead incident response. Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence. • Improve observability, automation and operational readiness. Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR. • Align stakeholders and remove blockers. Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives. • Mentor and grow engineering talent. Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs. • Represent engineering internally and externally. Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What makes you a great fit: You are a motiv