Senior Integration Coordinator

Redox is on a mission to accelerate healthcare's transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers. Opportunity & Impact In this role, you'll leverage your project management expertise, analytical skills, and knowledge of interoperability standards to normalize data for our APIs - enabling all applications on the Redox network to seamlessly integrate with your solution. Your impact goes beyond technical execution. You'll be a trusted advisor to both application teams and healthcare organizations, providing strategic guidance on implementation, project progress, and go-live support. From day one, you'll collaborate with a committed team, making a meaningful impact while growing in the areas that interest you most. Job Responsibilities • Independently manage and complete multi-week integration projects from kickoff to go-live without regular guidance. • Execute tasks related to data gathering, configuration, and troubleshooting for medium-complexity projects across diverse product lines. • Utilize the Redox dashboard and graphical interfaces to design, install, test, and modify interfaces. • Make independent decisions within established practices and procedures to ensure project timelines and technical requirements are met. • Act as a trusted advisor to customer counterparts, communicating effectively on project-specific tasks and identifying integration gaps. • Provide active input on team direction and goals, collaborating to improve internal processes and efficiency. • Leverage AI tools (e.g., Claude) to speed up troubleshooting, documentation, and integration research - Redox is an AI-forward company and expects team members to build fluency with our approved AI toolset. • Willing to travel nationwide (5–10%). Required Skills & Experience • 3+ years of experience in technical project management, interface analysis, or data analysis (e.g., Project Coordinator, Interface Analyst, HL7 Engineer). • Strong understanding of interoperability standards (HL7v2, FHIR, X12) and API-based data exchange. • Ability to independently troubleshoot connectivity and data mapping issues. • Proven ability to handle non-routine situations and multi-week projects with minimal oversight. Preferred Skills & Experience • Hands-on experience using AI tools (e.g., Claude, Gemini, NotebookLM) to support project work, documentation, or data analysis — we'll discuss your AI experience and scope during interviews. • Healthcare, APIs, Interface Engines Software Platform / Tools • Preferred: Jira, Zendesk, Claude, Atlassian Intelligence Compensation Compensation: The base salary range for this position is expected to be between $85,000 - 100,000 per year. Certain positions within Customer Success may be eligible for incentive compensation such as bonuses or commissions. *The base salary range is subject to change and may be modified in the future. The actual offer may vary depending on multiple factors unique to each candidate, including but not limited to the level of job-related knowledge, skills, qualifications, education/certification, and interview assessment. Please note that the compensation details listed above reflect the base salary only. Redox offers a total rewards package that includes stock options and employee benefits for full-time employees. Our total rewards package includes the following: Benefits & Perks • 100% remote first culture (must be based in the US) • Unlimited Flexible Time Off • 15+ Observed Holidays • Rest & R^Charge days (guaranteed a 3-day weekend each month) • R^Charge (6 weeks paid sabbatical + stipend) • 401k match 50% for up to 8% on Day 1 • Medical/Dental/Vision Benefits on Day 1 • HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program • Paid Parental Leave (16 weeks) • Productivity Stipend & Wellness Fund • Redox Issued MacBook • Virtual and/or in-person Team & Company Events • Stock Options • Employee Referral Bonus Program Additional Information About Redox - Take a look here: https://youtu.be/4OjENXR6UXA What We Do Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology ven