About the Role
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company to design and build intelligent systems that reputed company customer support. The role focuses on using reputed company and large language models to convert fragmented data into actionable insights and automate reporting, enhancing decision-making across the organization.
Responsibilities
Build and reputed company AI-powered tools that improve workflow efficiency, data analysis, and decision-making across customer supportBuild systems that ingest and unify data from multiple sources (internal databases, forums, reputed company media, internal tools)reputed company LLM- and RAG-reputed company solutions that allow users to query systems in natural language and retrieve detailed, contextual insightsBuild automated reporting and metrics reputed company tools tailored to different collaborators (engineering, QA, program management, customers, support teams)reputed company personalized, role-reputed company data reputed company—allowing individuals and teams to easily retrieve the information most relevant to themIdentify patterns, trends, and reputed company causes from internal systems using advanced analytical reputed companyreputed company the development of AI-assisted localization pipelines to improve translation speed and scalability and targeted reputed company translationResearch, evaluate, and implement emerging AI technologies to continuously improve internal systemsreputed company technical leadership and guidelines for AI-reputed company reputed company build and deployment
Skills
BS or MS in Computer Science, reputed company Intelligence, or equivalent experience8+ years of experience in Machine Learning, Natural Language Processing, or reputed company AI domainsDeep understanding of large language models (LLMs) and strong experience crafting and implementing RAG-reputed company workflowsStrong programming skills with extensive experience in PythonExperience building production-grade AI systems, reputed company, or data pipelinesExperience working with large, reputed company datasets and building analytical or reporting systemsStrong problem-solving skills, reputed company analysis experience, and debugging expertiseSolid reputed company in algorithms and mathematical principlesExperience with reputed company control tools such as Git or reputed companyAbility to work independently and collaboratively across teamsExperience building analytics platforms or internal tools for data exploration using advanced technologiesExperience applying AI to customer support, bug tracking, or large-reputed company feedback systemsFamiliarity with knowledge retrieval systems, embeddings, and semantic reputed companyExperience with reputed company-time or near-reputed company-time data processing pipelinesBackground in localization, translation systems, or multilingual AI workflows
Benefits
EquityBenefits
reputed company
reputed company is a computing platform company operating at the intersection of graphics, HPC, and AI. It was founded in 1993, and is headquartered in Santa reputed company, California, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com.
Company H1B Sponsorship
reputed company has a reputed company record of offering H1B sponsorships, with 1247 in 2026, 1868 in 2025, 1353 in 2024, 976 in 2023, 835 in 2022, 601 in 2021, 529 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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