Senior Product Designer, AI

Headquarters: Remote - United States WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE We're building Zeta Developer Platform, our next-generation Marketing Operating System, and we need a Senior Product Designer who will be instrumental to its success. This role is a pillar position that bridges design and engineering to create the core foundation of the Agentic Apps Framework that will fuel our Zeta Developer Platform experience. You'll partner with our design system team, inform Model Context Protocol (MCP) improvements, and build the foundation—then scale—our Agentic and Vertical Apps infrastructure. You'll join at a pivotal moment where we're raising the bar on quality, speed, and innovation. We're looking for someone who can challenge us in the best way: bringing strong skills in AI, visual design, UX, motion, and coding to push our thinking forward and help us achieve what hasn't been done before. This is a foundational role for a product that will define our company's future. You won't just be designing features—you'll be designing the core AI experience. • AI is central to how users interact with the product, not an add-on • Your work defines how users trust, understand, and rely on the Zeta Developer Platform every day • You're shaping a platform launching at Zeta Live 2026, with impact that compounds over time THE TEAM We're evolving how we work to reach the next level: • Vision over hand-holding leads to more creativity and innovation • Empowerment and delegation leads to more accountability and ownership • Strategy and clarity means less management, more impact • Challenge and growth creates better outcomes through healthy debate We value people who bring ideas on what we should stop doing, start doing, or change to elevate our team. RESPONSIBILITIES • Design the Zeta Developer Platform Experience: Own and evolve the end-to-end Zeta Developer Platform experience, including conversational interfaces, contextual guidance, and AI-driven workflows that support daily user tasks across the platform. • Design Systems Partnership: You'll work closely with our Design Systems team to create, maintain, and evolve scalable UX and UI patterns for Zeta Developer Platform—ensuring consistency, quality, and flexibility as the platform grows and more teams build on it. • Partner Closely with Product & Engineering: Work as a core triad partner with Product Management and Engineering to define strategy, behavior, and execution—translating complex requirements and technical constraints into intuitive, human-centered AI experiences. Confidently present work, rationale, and tradeoffs to partners and leadership to drive alignment and decisions. • Advance AI Interaction & Explainability Patterns: Define how Zeta Developer Platform communicates intent, progress, confidence, and limitations—helping users understand, trust, and collaborate with intelligent systems. • Raise the Bar on Craft, Motion, and Interaction Quality: Lead by example through strong visual design, interaction design, motion, and prototyping—using motion and micro-interactions to communicate system state, reduce cognitive load, and make AI feel responsive and alive. • Scale the Zeta Developer Platform Experience: Identify opportunities to standardize UX patterns, documentation, and behaviors across Zeta Developer Platform—creating consistency while allowing flexibility where needed. REQUIREMENTS • 8+ years of product design experience on complex platforms or systems • Experience designing and shipping AI-powered or data-informed products • Proven track record of close collaboration with Product and Engineering • Experience influencing standards, patterns, or systems beyond a single feature • Ability to balance craft, speed, and business impact • Figma (expert level) — scalable component architecture, design systems, and documentation • AI design tools such as ChatGPT, Claude, or similar, used as part of daily design workflows • Prototyping tools (Figma Prototypes, Framer, ProtoPie, or similar) for exploring behavior and interaction • Motion tools such as Rive or After Effects or similar for statef