AI & Data Lead - 100% Remote

This is a remote position. Best Access Doors is a growing e-commerce and B2B organization focused on delivering high-quality solutions to our customers while continuously improving how we operate. We are building a more data-driven, AI-enabled company and are looking for a senior technology leader who can help shape how we use data, automation, and artificial intelligence to create measurable business impact. This is an opportunity to build—not just maintain. You will have the autonomy to identify opportunities, create solutions, establish best practices, and help define how AI becomes part of the way we work. The Opportunity We are seeking an AI & Data Lead to own the development and adoption of AI and data capabilities across Best Access Doors. This is a company-wide role, working across Sales, Customer Service, Operations, Marketing, Finance, and Technology. You will build our data foundation, identify high-value AI opportunities, deliver AI-powered solutions, and establish the governance and practices needed to scale responsibly. The ideal candidate is someone who can move comfortably between strategy and execution—someone who understands business problems, can design technical solutions, and can turn AI from experimentation into real operational improvements. You will work hands-on where it creates the most value while also leading through collaboration, influence, and technical leadership. Requirements What You'll Do AI Strategy, Governance & Adoption Build and execute a practical AI roadmap aligned with business priorities. Identify and prioritize AI opportunities that improve revenue, efficiency, customer experience, and decision-making. Establish AI governance practices, including acceptable use, data handling, access controls, security considerations, and vendor evaluation. Help the organization adopt AI responsibly while protecting company and customer information. Support teams across the business in integrating AI into real workflows. Data Foundation & Analytics Own the development of our unified data foundation and data warehouse strategy. Manage and evolve BigQuery as a central source of truth across systems including Zoho, BigCommerce, Stripe, and marketing platforms. Design data models, integrations, pipelines, and reporting structures. Improve data quality, attribution, and visibility so business leaders can make better decisions. Build dashboards and analytics capabilities connected to company goals and key performance indicators. AI Solutions & Automation Design and deploy AI solutions that solve real business problems. Build and optimize AI agents, automation workflows, and LLM-powered applications. Integrate AI technologies including OpenAI, Anthropic, and other AI platforms. Develop AI solutions using company data, processes, documentation, and operational knowledge. Lead the development and improvement of AI applications, including customer-facing and internal workflow automation. Cross-Functional Transformation Partner with leaders across Sales, Customer Service, Operations, Marketing, Finance, and other departments to identify opportunities for improvement. Translate business challenges into practical technology solutions. Lead AI adoption through training, communication, and change management. Help teams understand how AI can improve their day-to-day work. Technical Leadership Mentor developers and technical team members working on AI and data initiatives. Establish standards for AI development, experimentation, documentation, and implementation. Evaluate tools, platforms, and technical approaches to ensure scalable solutions. Balance speed, innovation, security, and long-term maintainability. Required Qualifications 5+ years of experience in AI, data, software development, analytics, automation, or related technology fields. Experience delivering AI solutions in a business environment, moving beyond prototypes into practical operational use. Experience with AI/LLM technologies, including: LLM APIs AI agents Prompt engineering Knowledge bases AI workflow automation Strong data engineering experience, including: SQL Data warehouses (BigQuery or equivalent) Data pipelines APIs and integrations (REST APIs, JSON, OAuth, Webhooks) Experience establishing data or AI governance practices, including security, access management, and responsible AI use. Ability to work with technical and non-technical teams and drive adoption across an organization. Strong communication skills with the ability to explain complex technology concepts clearly. Ability to connect technical solutions to measurable business outcomes. Preferred Qualifications Experience leading AI adoption or digital transformation initiatives. Experience building production AI agents or automation systems. Experience with: Zoho One, BigCommerce, Stripe, Klaviyo, Google Ads, Marketing analytics