Software Engineer - Platform InfraCore

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We're scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we would be interested in applicants from Canadian time zones only at this time. Senior Software Engineer - Platform InfraCore The Opportunity: About our Platform: Grafana Cloud moves millions of metrics, log lines, and traces per second from our customers' environments into a highly available, low-latency stack that processes and stores this data, and serves them to dashboards and alerting tools. We aim to grow this to hundreds of millions per second, and it's critical that as we grow, we improve our performance, increase our reliability, and, of course, do it efficiently and effectively. The Internal Engineering Platform (IEP) delivered by the Platform group provides application engineers with the tools, systems and Kubernetes clusters they need to build, deploy and run their workloads. Platform roles at Grafana Labs have an eye for engineers with a passion for performance and reliability, and who enjoy taking projects from conception to production. We organize ourselves into squads to allow focus on: cloud infrastructure and capacity management; security; engineering productivity; monitoring and sustainability; and US Federal compliance. Because we deploy production services, we have on-call rotations to ensure the health of the system. Everyone at Grafana Labs tries to incorporate and use our product line up into their day-to-day, so being on call is an important way to understand our system and how people use our products. What You'll Be Doing: We are hiring for the Platform InfraCore squad. This squad provides and owns automation of the provisioning of CSP resources, including networking, Kubernetes clusters and specific CSP resources required by our application teams. We're part of a Platform Engineering group that manages infrastructure for the teams that are building some of the most cherished Platform tools - Grafana, Mimir, Loki, Tempo, Pyroscope to name a few. What Makes You a Great Fit: • You enjoy working with engineers, as well as with the management structures that are there to support you and enable you and your team to do your very best. • You are comfortable working in a remote-first company; communication is key. For us, working together means being collaborative, friendly, kind, and respectful. We operate by consensus, you can contribute to a discussion but then commit to the team decision. • As such, being such a highly distributed company, means we would love someone who is keen on working with distributed systems, too. • You are eager to learn and grow. There is a lot of room for growth and development, and the team has quite a lot of knowledge to share for those who are wanting to learn. • You approach development holistically. The team owns the full life cycle of our code; from writing design docs, to looking at developer feedback, and integration testing. We appreciate engineers who enjoy looking at the big picture, and also notice the details of the brush strokes. The Platform team mainly works with Go, Python, and Shell. • You have experience with operating your code. Since a lot of operators and developers use our software, having some grounding in both of these spaces really helps us with building better platforms for our users. Requirements: • Kubernetes cluster provisioning and lifecycle management. • Management of cluster networking components: load balancing, NAT, DNS, CNIs, network policies, private connectivity for customers, cross-cluster communication. • Management of scheduling and autoscaling. • Maintaining Crossplane compositions and Terraform modules for CSP resources common to our users. As well the management of versioning and compatibility for Crossplane and Terraform core as well as providers. • Work with our users (Grafana Cloud application teams) to help u