Chief Solutions Officer (CSO) / Global Head of Solutions

Position: Chief Solutions Officer (CSO)/Global Head of SolutionsLocation: United States (Remote)Employment Type: Full-TimeReporting Line: Chief Executive Officer About Us:Narwal is an AI-powered, data-led solutions provider serving Fortune 500 and enterprise clients across AI, Data, and Quality Engineering. Leveraging deep engineering expertise and proprietary AI accelerators, Narwal helps organizations accelerate transformation at scale. Recognized on the Inc. 5000 and as a Great Place to Work, Narwal is rapidly expanding its leadership position in AI-powered services. Why Narwal?Join Narwal's executive leadership team at a pivotal stage of growth. This role offers the opportunity to shape the company's solutions strategy, innovation agenda, and future capabilities while driving meaningful impact across customers, teams, and the business. Role Overview:The Chief Solutions Officer (CSO) will lead Narwal's global Solutions organization, including Solution Experts, Solution Architects, Domain Experts, Practice Heads, and strategic pre-sales teams. The role is responsible for enterprise solutioning, offerings, reusable IP, accelerators, innovation, and AI-powered transformation initiatives that strengthen Narwal's market differentiation and growth. The CSO will own enterprise-wide solution strategy, proposal governance, GTM and delivery enablement, capability orchestration, analyst alignment, and solution maturity across Narwal's AI, Data, Quality Engineering, and Digital Transformation ecosystem. This executive leader will shape Narwal's differentiation by building scalable, outcome-focused solutions aligned with customer priorities and business growth objectives. Operating at the intersection of business transformation, enterprise architecture, AI innovation, customer advisory, and solution engineering, the ideal candidate will bring deep consulting experience, strong technology leadership, executive stakeholder engagement skills, and a proven track record of building high-performing transformation organizations. Key Responsibilities: Strategic Solution Leadership • Define and execute Narwal's enterprise-wide solutions strategy aligned to business growth objectives, customer transformation goals, and long-term scalability plans. • Build integrated business solutions across AI, Data Engineering, Quality Engineering, Digital Engineering, cloud ecosystems, automation, and enterprise modernization programs. • Lead the evolution of Narwal's offerings portfolio, reusable solution frameworks, accelerators, and AI-powered transformation capabilities. • Partner closely with the CEO and executive leadership team on strategic growth, market positioning, offerings evolution, and organizational transformation initiatives. • Build a future-ready Solutions organization designed for scalability, innovation, speed, differentiation, and measurable business outcomes. • AI-first, modern solution design: Make AI-assisted development the default across solution design, build, and test — using the latest AI tooling to deliver materially faster and at lower cost than traditional GSI models, without sacrificing quality. • Bring the latest in GenAI / agentic AI, modern data platforms, cloud (AWS/Azure/GCP) and best-of-breed stacks. Enterprise Solutioning & Strategic Pursuits • Lead enterprise-wide solutioning across large transformation opportunities and complex customer engagements. • Drive integrated solution design across AI, Data, Quality Engineering, cloud-native modernization, intelligent automation, analytics, and enterprise transformation ecosystems. • Own solution governance across proposals, strategic pursuits, commercial alignment, technical solution integrity, delivery feasibility, and transformation outcomes. • Lead strategic customer workshops, executive presentations, transformation discussions, proposal reviews, and solution strategy sessions. • Shape winning strategies for complex enterprise pursuits by aligning customer business goals with differentiated Narwal capabilities and transformation outcomes. • Ensure seamless collaboration between Growth, Solutions, Delivery, Practice, PMO, and Customer Leadership teams throughout the customer lifecycle. • Run a responsive pre-sales engine that gives every qualified opportunity fast, high-quality solution and proposal support — owning proposal turnaround, proposal quality, and a win rate that demonstrably beats larger competitors. Offerings, Innovation & Reusable Accelerators • Own the strategy and roadmap for Narwal's solution offerings, reusable accelerators, frameworks, implementation playbooks, and AI-powered solution assets. • Drive creation of reusable IP, AI-enabled accelerators, solution blueprints, reference architectures, and integrated transformation frameworks. • Lead innovation initiatives across AI/ML, GenAI, enterprise automation, intelligent analytics, modern data platforms, quality engineering, and cloud ecosystems. • Ensure Narwal's solutions remain mode