Project Coordinator IV (Product Operations Specialist)

Are you passionate about shaping innovative products through data-driven insights? We're looking for a talented Project Coordinator to lead initiatives that fuel growth, enhance engagement, and elevate product quality. In this role, you'll harness your technical expertise and strategic mindset to develop analytical solutions, leverage AI tools to accelerate workflows, and implement automation for continuous improvement. If you're an experienced professional with a strong product sense and the ability to independently drive impactful projects, we want to hear from you! Responsibilities • Support program execution strategy for multiple products and platforms – includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic and technical solutions. • Write and optimize SQL queries to collect, transform, and analyze product data from various sources, identifying trends, patterns, and insights that inform business decisions. • Build and maintain dashboards, reports, and visualizations (e.g., Unidash, Google Sheets) to effectively communicate findings to stakeholders and support real-time decision-making. • Leverage AI Agents and tools (e.g., Worldclass Tooling) to accelerate data analysis, automate repetitive tasks, and prototype solutions. • Proactively identify program risks, develop data-backed mitigation plans, and communicate rationale and updates clearly across cross-functional teams. • General program management to identify opportunities and predict roadblocks through data analysis, strengthen cross-functional relationships, and execute on plans with technical rigor. Minimum Qualifications • 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management experience with a particular focus on technical product operations. • Proficient in SQL – able to write advanced queries including CTEs, window functions, joins, aggregations, and data transformations. • Experience with AI Agents and AI-assisted workflows – comfortable prompting and iterating with AI tools to accelerate work. • Expert-level proficiency in Google Workspace, especially Google Sheets – able to create detailed, step-by-step documentation, complex formulas, pivot tables, and automated workflows. • Strong multi-tasking abilities with demonstrated experience managing multiple workstreams simultaneously. • Self-starter mentality – able to work independently, take initiative, and drive projects forward without close supervision. • Eager to learn new tools, technologies, and domains quickly; adapts to changing technical requirements. • Effective critical thinking and experience in leveraging data to anticipate and unblock problems and drive solutions. • Proven time-management and organizational skills. Preferred Qualifications • Experience with VS Code or similar development environments. • Vibe Coding experience – comfortable with low-code/no-code prototyping or AI-assisted code generation. • Experience building dashboards and data visualizations (Unidash, Tableau, Looker, or similar). • Familiarity with data pipelines, ETL processes, or data infrastructure concepts. • Experience working with engineering teams on technical specifications and requirements. • Background in quality assurance, triage operations, or ML/AI validation workflows. • Experience with testing, developing, and implementing test strategies (manual and automated) for products and features. Benefits • 401(k). • Dental Insurance. • Health insurance. • Vision insurance. • We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people. • The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities • Participate in OP monthly team meetings and participate in team-building efforts. • Contribute to OP technical discussions, peer reviews, etc. • Contribute content and collaborate via the OP-Wiki/Knowledge Base. • Provide status reports to OP Account Management as requested. About Us At OP, we help you harness the power of technology for maximum impact. A technology consulting and solutions company, we offer advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. For nearly two decades, we've been challenging the status quo of the consulting industry, serving up fresh, ingenious thinking through a radically lean structure. Together, this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.