About the Role
Description
Modern Software Developer– US
ServiceCentral Technologies is looking for a Software Developer to build and maintain modern line-of-business SaaS applications that intelligently leverage AI technologies.
This is not a vibe-coding role. Instead, you will use proven AI tools and platforms to enhance and evolve our SaaS products — making them more automated, more intelligent, and more valuable to our customers.
You will design, develop, and maintain production-grade software systems that integrate AI capabilities into real business workflows.
Everything you build supports real users. We are looking for a strong software engineer first — someone who understands architecture, databases, APIs, and production-ready code — and who is comfortable incorporating AI technologies where they create meaningful business value.
What You'll Do
Build and Maintain SaaS Products
• Design, develop, and maintain scalable line-of-business SaaS applications
• Build backend services, APIs, and data models
• Ensure system performance, reliability, and security
• Collaborate with product and business stakeholders to translate operational needs into software solutions
Integrate AI Capabilities
• Leverage LLMs and AI APIs to enhance product functionality
• Implement AI-driven features such as workflow automation, summarization, data extraction, classification, and intelligent search
• Integrate AI into existing product architecture responsibly and efficiently
• Monitor usage, performance, and cost of AI-powered features
Architect for Scalability
• Contribute to service-oriented or microservice architectures where appropriate
• Design clean API layers and integration patterns
• Optimize database performance and data structures
• Maintain observability and logging across systems Improve and Iterate
• Continuously refine and enhance product capabilities
• Refactor and improve existing systems as the platform grows
• Ship features incrementally and iterate based on real-world feedback
Improve and Iterate
• Continuously refine and enhance product capabilities
• Refactor and improve existing systems as the platform grows
• Ship features incrementally and iterate based on real-world feedback
What You Bring
• Strong experience building and maintaining production SaaS applications
• Solid backend development skills
• Experience integrating third-party APIs, including AI/LLM services
• Experience crafting AI models and AI agents to accomplish real-world tasks
• Understanding of software architecture and system design
• Ability to write clean, maintainable, and testable code
• Pragmatic mindset — using AI where it creates value, not for novelty
• Comfort working in a fast-moving, solution-oriented environment
Preferred But Not Required
• Experience with PHP or .Net development stacks
• Experience with MySQL, Oracle database engines
• Experience with microservice architecture
• Experience building or maintaining vertical SaaS or B2B products
• Experience working in small, high-ownership teams
Why Join ServiceCentral Technologies
• Work on real SaaS products used by real businesses
• Direct ownership over architecture and feature development
• Opportunity to thoughtfully apply AI technologies in meaningful ways
• Influence product direction and technical decisions
• Room for growth as the platform expands
Ready to Build With Us?
If you're a strong software engineer who understands how to build solid systems — and knows how to apply AI technologies to make them better — we'd love to hear from you.
Required
Your resume
A short note (5–10 sentences) describing a SaaS feature you would enhance using AI and why.