Senior Software Engineer, Infrastructure

About Super.com We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it's an opportunity to unlock one's potential, where learning is celebrated and impact is realized. We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are. About The Role In this role, you'll help run the platform that our product depends on. You'll keep your infrastructure highly available, resilient, and easy to operate while making delivery feel effortless. Infrastructure Software Engineers improve our fast-paced dev, test, and release process while owning modern CI/CD and Canary tooling. You'll play a key role in monitoring and incident response, diagnosing issues quickly and restoring service with minimal disruption. Beyond reliability, you'll elevate Developer Experience and our Product Development Lifecycle. Expect to help keep Super.com at the cutting edge of AI enablement by building and maintaining internal MCP servers, AI code review workflows, async agents, and shared prompt/context patterns that actually scale. You'll also contribute directly to the bottom line through cost optimization, and take part in our on-call rotation to ensure we respond fast when production needs us. About The Team Our infrastructure engineering team's mission is to build & manage cloud infrastructure, improve developer tooling and experience, resolve incidents, and enhance all Super.com employees' ability to leverage AI technologies. We eagerly adopt and leverage cutting edge technologies, safely release to production hundreds of times per month, and maintain best-in-class developer experiences. We're subject matter experts that regularly deliver the type of infrastructure most companies aim for. This team's responsibilities span across the entire company, and include supporting all services, verticals, teams, and business functions. As ultimate owners of product infrastructure availability, the team also participates in on-call activities both within and outside business hours. What You'll Be Working On • Build and maintain Infrastructure as Code to power our production systems, Python tools to automate toil, and monitoring systems to detect problems early. • Independently execute on large DevOps projects such as major migrations, product rollouts, and infrastructure enhancements • Participate in the infrastructure on-call rotation & incident response process, including triaging alerts, coordinating responders, and contributing to blame-free RCAs. Leverage senior level expertise to drive rapid resolutions. • Take initiative to research new technologies and upskill both the DevOps team and the broader engineering organization • Mentor junior engineers / interns • Leverage, implement, and support modern AI technologies both within the team and across the company • Contribute strategically during objective setting, retrospectives, and cross-team discussions Our Technology • AWS • Kubernetes • Istio • Terraform • Cursor/Claude on Coder Remote IDE • Python • Gitlab CI/CD • Cloudflare • Datadog • Argo What We're Looking For • 5+ years as an infrastructure/DevOps engineer with notable major projects completed • Significant experience building and operating environments with AWS, Kubernetes and Terraform • Familiarity with production monitoring, alerting, logging, and tracing systems (Datadog, Prometheus, Grafana, ELK/EFK, OpenTelemetry, etc.) • Strong technical background with knowledge of networking, Linux operating systems, and backend software engineering • Ability to code in a modern language well enough to write a single-file script and review python tooling code changes for the team • Track record of successfully leveraging written communication skills while managing projects. • Experience playing critical roles during incident response and root cause analysis • An appetite for adopting & implementing emerging AI tooling We've Got You Covered At Super.com, we believe in supporting our team so they can thrive—both at work and in life. • Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms. • Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites. • Everyday Perks: Weekly UberEats credits and travel discounts on Super.com help you enjoy the little things. • Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan. • Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one. • Investing in You: Access to wellness budgets, persona